The Great Muffin Kerfuffle

One morning before Mom and I went to go meet our friend Ian, we thought that we might eat breakfast at our hostel. A fine idea, right? Well, yes and no. It was very busy, so we walked up to the flustered cashier and ordered a muffin, a grilled sandwich, and a coke. We paid, took our number, and found a seat. There we sat, just sitting, sitting and chatting...chatting and sitting. And then more sitting. Finally, the sandwich came out, along with the coke, but where was the muffin? Now, let me explain, they keep the muffins in the case, but when you order one they take it out, put it on a plate and heat it for you. Not complex, but it does take time.
Anyway, during this time when we were waiting for the muffin and I was eat my sandwich, I realized that I really wanted a coffee. So, naturally, I went up to order myself one from the increasingly flustered workers. The woman in the line in front of me wasn't there to order anything, but to complain that she hadn't gotten her food yet. The poor man behind the counter explained to her that they really were never this busy, and that they were working as fast as they could, and they were working without a manager. So once he had calmed her he looked at me and immediately started spewing the same story at me until I interrupted him to explain that all I wanted was to order coffee. He was so pleased that I wasn't upset with him over the food that he almost forgot to charge me for the coffee itself.
So I returned to the table to await my coffee and the elusive muffin. About five minutes later another unfortunate worker had to come out and tell us that they had already run out of muffins and asked if we would take banana bread instead. Well, I don't like banana bread, but fortunately my mother does, because she was the one who was going to eat it anyway. So he returned to the kitchen and reappeared with the banana bread, looked at us, and said "sorry about the muffin kerfuffle". Mom and I both thought that it was the funniest word we had heard in a long time, that hearing him say it almost made up for the wait. Thus was our morning. We spent the rest of the trip saying "kerfuffle" at all possible moments. It was great fun.